FAQ

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Frequently Asked Questions

Are you a manufacturer or trading company?

We have our own factory which was established in 2001 with total 66,600㎡manufacturing area, located in Zhuji city, Zhejiang Province, close to Ningbo and Shanghai Seaport, near Hangzhou International Airport.

How long can I get the feedbacks after we sent the inquiry? 

We will reply you within 12 hours in working day.

What products can you offer?

CommSpace Cable is specializes in high performance and high quality coaxial cable, data cable, speaker cable, alarm cable, telephone cable, etc.

Can you do customized products?

Yes, we can customize products according to the customers' drawings or samples.

What applications do your products relate to?

Our products can be used in the fields of Satellite TV (DISH TV/DTH), DTV, CCTV, CATV, MATV, IPTV, SMATV, LTE, broadband network and wireless network.

How about the capacity of your company?

We have 12 high pressure gas injected physical foaming production lines, 330 high speed braiding machines and 12 thermoplastic jacket extrusion production lines. The annual production capacity exceeds 350,000 kms.

How many employees of your comany?what about the technicists?

We have more than 200 employees, including 20 technicians.

How to guarantee the quality of your goods?

CommSpace has implemented a very strict Quality Management System. From the purchasing of raw materials to production, inspection, packing and shipment, all stages are strictly controlled in order to fully guarantee the quality, strive to make every effort to be perfect. CommSpace has advanced laboratory and testing equipment, a strong and rigorous Quality Assurance Department, a complete set of ERP and barcode traceability system, which are conductive to ensuring quality and enhancing customer satisfaction and trust.

What's the payment term?

Our usual payment term is 30% deposit to order, balance payment by copy of Bill of Lading or L/C at sight.

How to deliver the goods to us?

We usually ship the goods to you by sea from Ningbo or Shanghai port.

Where are your products mainly exported to?

Our products are mainly exported to North and South America, the Middle East, Central Asia, Australia, Europe and so on. Our clients include many OEM customers. We have cooperated with more than 10 of the world's top 500 companies.

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